Terms and Conditions

Terms and Conditions

Welcome to Refferr, a digital health savings platform. By using Refferr, you agree to these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By creating an account or accessing Refferr, you accept these Terms and Conditions, our Privacy Policy, and any additional terms we may provide. If you do not agree to these terms, please do not use our services.

2. User Accounts

To use Refferr, you must create an account by providing accurate and up-to-date personal information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted through your account. Notify us immediately if you suspect unauthorized access or security breaches.

3. Use of Services

Refferr is designed for managing and optimizing healthcare savings. You agree to use the platform only for lawful purposes and in compliance with applicable healthcare and financial regulations. You may not use Refferr for fraudulent activities, illegal transactions, or to violate the rights of others.

4. Health Savings Management and Fees

We may impose limits on health savings transactions and contributions in accordance with applicable regulations. You will be notified of any fees associated with account management before completing transactions. Refferr is committed to transparency, and we do not impose hidden fees. However, third-party charges such as those from healthcare providers or financial institutions may apply.

5. Security and Protected Health Information

Refferr takes security seriously and implements measures to protect your personal and health information in compliance with HIPAA and other applicable regulations. You agree to cooperate with any security-related requests, including verification processes to prevent fraud. Any attempt to bypass or compromise Refferr's security measures is strictly prohibited.

6. Transaction Disputes

If you encounter a transaction error or dispute related to your health savings account, contact Refferr Customer Support within 60 days of the transaction. We will work with you and other parties involved to resolve the issue. However, Refferr is not responsible for disputes between users and healthcare providers or financial institutions.

7. Account Suspension or Termination

Refferr reserves the right to suspend or terminate your account at our discretion for reasons including, but not limited to, violation of these Terms and Conditions, illegal activity, or security concerns. You may also terminate your account at any time by contacting our support team, subject to applicable health savings account regulations.

8. Changes to the Terms

Refferr reserves the right to update or modify these Terms and Conditions at any time. We will notify you of significant changes through email or within the platform. Continued use of Refferr after changes are made indicates your acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, including applicable federal and state healthcare regulations. Any disputes or legal claims related to these terms will be handled within the appropriate jurisdiction.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact Refferr Customer Support at support@refferr.com. We are committed to protecting your health savings and ensuring transparency in how we manage your account.